Customer Service Officer (Chemicals Business)

Requisition ID : 20746
No. of Position : 1
Location : Bangkok
Company : SCG Chemicals Co., Ltd.

Responsibilities:

  • Manage and follow up good delivering process to ensure the product arrival with clients 
  • Manage logistics timeline for each channel and prepare related document.
  • Coordinate with partners ie; Shipping agents, insurance, and banking. 
  • Researching for best practice in PO and deliver process and Collecting client’s feedback to seek for further improvement 
  • Improve delivering proves to improve client’s satisfaction rate with Stakeholders. 
  • Other projects as per assigned 

Qualifications:

  • Bachelor degree in Business Administration, Economics, Finance, Accounting, or others related major
  • Achieved a minimum GPA of 2.7 for Undergraduate and 3.3 for Post-graduate studies.
  • Able to communicate in English in professional scheme with least TOEIC score of 550 
  • Direct experiences 1-5 years in customer support, or sales coordinator in Freight business is highly preferable. 
  • Strong communication and Problem-solving skills 
  • Able to working under pressure and tight timeline 

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