Customer Adviser (Bangson area)

5182 - Bachelor's Degree / ปริญญาตรี : Standard, งานบริการลูกค้า, 1 - 3 Years, - พนักงานประจำ

Date: 19-Nov-2020

Location: กรุงเทพมหานคร, ประเทศไทย

Description:

เนื้องานโดยย่อ:
หน้าที่ความรับผิดชอบ:

• Provide suggestion, advice and service to customer related to ready-mixed concrete via telephone and social media.
• Analyze customer behavior, present the product and provide solution to customer.
• Manage relation with customer and make sure they are satisfied.
• Provide immediate response to customers' problem and able to take action or follow up with appropriate solutions.
• Performs related work as per assigned.
• Be a contact person with customers and coordinate with cross functional team to arrange shipment and deliver cargo as customer requested with full quantity and ontime.

คุณสมบัติ:

• Bachelor’s Degree in Business Administration, Economics, Psychology, Accounting, Managerial Accounting, Management,or related field.
• Achieved minimum GPA of 2.70 for Bachelor's degree and 3.30 for Master's degree.
• TOEIC at least 550/IELTS at least 4.0/TOEFL at least 31/BULATS at least 40 would be advantage.
• At least 1 year of experience in customer service, sales, marketing, or related field.
• Be proficient in sales, communication and negotiation skills.
• Service mind is a must.
• Be able to work at Bangson, CPAC call center.